Policies of our Nail Lounge

We guarantee our services, excluding regular nail polish, for a period of 7 days. Repairs must match the original service color, and customers could help provide the name of the staff member who performed the original service.

If you arrive more than 10 minutes late, we reserve the right to serve the next customer. You may wait for the next available nail technician.

Please inform our staff of any medical conditions, allergies, or special needs that may affect your service.

We are NOT responsible for lost or stolen items. Please keep all belongings with you. For the safety of all customers, children must remain with their parents. We are not liable for any injuries that may occur.

We do NOT offer refunds or exchanges for any services rendered.

Please note that gift cards must be purchased directly from Madison Nail Lounge. We do NOT accept gift cards from third-party vendors due to fraudulent credit cards and online activity. Gift cards should be treated like cash and presented at the time of service. They are NOT redeemable or refundable for cash or credit. We are NOT liable for lost, damaged, or stolen gift cards.

We do NOT provide services for ingrown toenails and recommend consulting a healthcare professional for any related concerns. Please note that we are not liable for any issues arising from ingrown toenails. If you experience any discomfort during your service, kindly inform our staff.